Privacy Policy — RaspiHost

This Privacy Policy explains how RaspiHost collects, uses, and handles your data when you use our hosting services.

01 Information We Collect

We may collect the following information when you use our services:

Your email address (if you sign up or contact us).
Your Discord username and ID (if you use Discord for support).
IP addresses and basic connection logs (for security and abuse prevention).
Resource usage metrics (CPU, RAM, bandwidth, etc.).
Any content you upload or host on our servers.

We do not knowingly collect sensitive personal information such as home addresses or payment card details. Payment processing is handled directly by PayPal or Stripe, who have their own privacy policies.

02 How We Use Your Data

We use your information to:

Provide and manage your hosting service.
Monitor for abuse, performance issues, or Terms of Service violations.
Communicate with you about your server or account.
Improve our service and plan resources effectively.

We do not sell your personal data. We only share information when required to operate the service, comply with legal obligations, or prevent abuse.

03 Data Storage & Security

Your data is stored on servers we control or rent from professionally managed data centers.
We take reasonable measures to protect your data, but we do not guarantee absolute security or the availability of backups.
You are responsible for maintaining backups of your own files. We strongly encourage this.

04 Cookies & Tracking

We do not use tracking cookies, analytics tools, or advertising trackers on our platform. If any third-party services we integrate with (such as Discord or payment processors) use cookies or tracking, those are subject to their own privacy policies and are outside our control.

05 Third-Party Services

We use third-party services including hosting providers, Discord bots, and payment processors which have their own privacy policies. We don't control what those services do with your data, and we encourage you to review their policies directly.

06 Your Rights

You have the right to request a copy of the data we hold about you, request deletion of your account and associated data, or ask any questions about how we handle your information. Contact us directly and we will respond as promptly as possible.

07 Changes to This Policy

This policy may be updated occasionally. Any significant changes will be posted here and, where appropriate, announced in our Discord server. Continued use of our service after changes are posted means you agree to the updated version.

08 Contact

Have questions about this policy or how we handle your data? Reach us at:

Discord: discord.gg/rCV4Hq8hmX (Preferred)
Email: raspi@raspihost.org